Yes. You can request an exchange within 14 days of delivery. To be eligible, the item needs to be unworn, unwashed, and in its original condition with tags still attached. Exchanges are subject to stock. If the size or item you want isn't available, we'll reach out to sort out alternatives.

We don't offer refunds, just exchanges or replacements. Keeping it that way helps us stay sustainable and keep every drop limited and special.

UK orders usually arrive 2 to 5 working days after dispatch. International orders vary, but most arrive within 7 to 14 working days. At checkout you can choose standard (non-tracked) or tracked delivery, we'd always recommend tracked for peace of mind so you can follow your parcel right to your door. Once your order ships you'll get a confirmation email with your tracking number, if tracking applies to your delivery option.

First, check your tracking link if you have one. If it still hasn't turned up after 10 working days (Ireland/UK) or 20 working days (international), email us at getdeluly@gmail.com and we'll do our best to help track it down. Please note we're not responsible for packages lost due to an incorrect address entered at checkout, so double check your details before you order. If you chose standard (non-tracked) delivery, tracking isn't available once it's posted, so we're limited in how much we can help locate it, but we'll do what we can.

Shipping costs are calculated at checkout based on your location and order weight.

All orders are packed and shipped by hand from our studio in Dublin. Please allow 1 to 2 working days for us to process your order before it ships. During new drops or busy periods this might take a little longer, but we'll always keep you updated via email if there's a delay.

Get in touch before you order or return anything. We're always happy to help you pick the right fit. Email getdeluly@gmail.com or DM us on Instagram @deluly.eire.

Sorry about that. Email us within 7 days of receiving your order with clear photos, and we'll send a replacement as soon as we can.

You do. This covers sending the original item back to us and shipping the replacement out to you. Original shipping fees aren't refundable.

Email us at getdeluly@gmail.com within 14 days of delivery with your order number, the item you're returning, and the size or item you'd like instead. Once it's back with us, we'll get your replacement on its way after the additional postage is paid.

Wash at 30°C to keep the print looking sharp. Skip the tumble dryer, and if you need to iron, avoid ironing directly onto the print.